How to Capture Chatbot Feedback in Microsoft Copilot Studio with Adaptive Cards

AI, Data Services

  As conversational AI becomes central to user engagement, capturing granular feedback is crucial for continuous improvement. Microsoft Copilot Studio simplifies chatbot development, but its built-in analytics only operate at the session level. To truly optimise performance, businesses need visibility into how users respond to individual bot messages- and that’s where Adaptive Cards come in. …

Cyber Security Strategy Development

Customer Success Stories

Empowering Cyber Security Operations with Clarity & Direction A major Australian enterprise partnered with Skillfield to develop a cyber security strategy that would strengthen alignment across internal teams, prioritise initiatives, and support broader business objectives.  Through a highly collaborative process, Skillfield delivered a clear, actionable roadmap and “strategy on a page”  that improved communication, boosted engagement, and enabled the…