Bring Reporting Home!
Fuelled by the need for leadership and process improvements within their reporting operations, our client turned to Skillfield for onshoring and elevating their performance & operational reporting.
The Problem
Our client faced significant skill gap challenges with their offshore reporting partner, which hampered collaboration and led to missed opportunities for value creation and better decision-making.
This challenge was compounded by the enterprise-wide reliance on their team’s reports and the vast, complex data environment, which encompassed over 3,000 reports and draws from over 2,000 sources.
Most reports did not adhere to best practices, suffering from embedded data sources, performance issues and data integrity problems.
The lack of strong leadership and proactive efforts to enhance existing processes led the client to seek Skillfield’s assistance.
The Solution
Skillfield swiftly responded to the urgent timeframe by implementing knowledge transfer, testing, and parallel runs, assuming full accountability in reporting management within three months.
The next phase involved evaluating existing reports for optimisation, automation, and new build requirements.
The team then:
- Built a robust reporting framework to establish scalable, secure, and simplified reporting processes
- Automated reporting processes
- Implemented a best practice and metadata-driven approach to publishing reports
The Outcome
Although onshoring may appear costlier initially, the longer-term benefits of automation and process improvements more than justify the investment.
This project saw remarkable results, with an 86% reduction in offshore reporting resources within the first four months and over 70% of manual reporting processes successfully automated.
Skillfield established a robust reporting framework, allowing for in-house maintenance or scaling with flexible staffing. Skillfield’s expertise in data, governance and best practices led to an expanded scope of work with this client, helping them achieve their data and reporting goals.
The move to an onshore reporting operations model streamlined their workforce, promoted business partner collaboration and enriched their organisation with newfound skills and knowledge.
