Many organisations already use AI tools such as customer service chatbots, AI-powered analytics, and automation. However, these initiatives often remain disjointed or opportunistic. Without a clear AI strategy, businesses risk missing the full potential of AI, limiting their ability to scale, innovate, or align these tools with broader business goals. The Significance of…
Company Announcement We are proud to announce that Skillfield was among just five companies selected to participate in the AGL AI Hackathon, competing alongside leading consultancy firms. The week-long event was an incredible opportunity for our team to push the boundaries of AI, developing a cutting-edge tool to streamline customer interactions and…
Skillfield Wins ANZ Partner of the Year Award in the Top Services Partner category at Elastic ANZ Partner Awards. Sydney, Australia, 20th February 2024 – Skillfield, an Australian-based IT services consultancy specialising in Cyber Security and Data Services, today announced it was named winner of the Top Services Partner at the 2023 Elastic ANZ…
What is DevSecOps? Let’s break it down. “DevSecOps is actually a combination of three disciplines. Development, Security and Operations.” Back in the early days, if you knew how to code, you could develop anything you wanted, and you become a rockstar (assuming that it is bug-free of course). With the power of the internet, you…
Do your service providers really care about you? Does it even matter if they do? I believe it does and here is why. We all start in business with high hopes of success and the belief that we will be making a difference in people’s lives. All big businesses started as small ones, driven into…
The death of information privacy has been heralded by the tech industry for over two decades. Then Sun Microsystems CEO Scott McNealy once said, “You have zero privacy anyway. Get over it” (Sprenger, 1999). At the time, the now-ubiquitous social media giants Facebook, Twitter, Instagram didn’t exist. If, as Scott so subtly put it,…
Artificial Intelligence is an approach that makes a computer, a robot, or a product able to think smart as a human being thinks. The term artificial intelligence was first called in 1956, but now a days AI has become more popular due to its features: increased data volumes, advanced algorithms, and improvements in computing power…
In today’s market; every company has its own software that is being used either internally, by staff, or externally by partners, suppliers and customers. Companies like to do things as safely as possible especially when things are related to “customer experience”. However, companies are now under pressure to work faster and become more agile in…