Turning Data Overload into Actionable Intelligence
A leading Australian enterprise was grappling with the challenges of manually managing and analysing large volumes of operational data. Skillfield designed and implemented an automation solution leveraging Alteryx, Tableau and Starburst to streamline data processing, visualisation, and reporting.
By eliminating time-consuming manual tasks, the business unlocked faster insights, improved efficiency, and enhanced decision-making.
The Problem
Manual data handling significantly slowed the organisation’s ability to gain insights and make informed decisions.
Teams spent countless hours recording, processing, and analysing information across multiple channels, downloading datasets, and manually creating visual reports.
This resource-intensive approach was prone to delays and inconsistencies, making it difficult to spot trends, prioritise actions, and drive improvements.
The Solution
Skillfield implemented an automated solution transforming how the organisation captured, processed, and visualised critical operational data.
Using Alteryx for data workflow automation, Tableau for advanced interactive visualisations and Starburst for unified data access, the new system replaced manual data handling with dynamic, real-time insights.
Multi-level visual analysis tools enabled stakeholders to identify root causes, emerging patterns and key drivers at a glance.
The Outcome
The automation solution will reduce enquiry volumes and related support costs, delivering substantial cost savings.
Beyond this financial benefit, the initiative received a perfect customer satisfaction score of 5/5, highlighting the immediate value felt by internal teams and leadership alike.
